Shipping policy

Shipping Policy

Effective Date: August 18, 2026

Thank you for shopping with us! We are committed to making sure your order is processed and delivered as smoothly as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or major U.S. holidays. During sales, promotions, holidays, or periods of unusually high order volume, processing may take additional time.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days

  • Local/Other Shipping: N/A

Please note that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, customs, or other circumstances outside our control may occur.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package size, weight, and shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offers will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for tracking information to update after your package has been shipped.

If your tracking information shows that your package has been delivered but you have not received it, please check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you realize that your shipping address is incorrect, please contact us as soon as possible at legacyinspiresvisions@gmail.com. We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been shipped and transferred to the carrier, delivery is the responsibility of the shipping carrier.

If your package is lost, stolen, or marked as delivered but cannot be located, please contact the carrier directly and file a claim when applicable. You may also contact us at legacyinspiresvisions@gmail.com, and we will do our best to assist you.

For packages damaged during transit, please contact us within 48 hours of delivery and provide photographs of the damaged package and items.

International Shipping

If we offer international shipping, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

International delivery times may vary significantly depending on customs processing and the destination country.

Shipping Restrictions

We currently ship to United States only

We reserve the right to cancel or refuse an order if we are unable to ship to the provided address or if the order violates applicable shipping restrictions.

Questions About Your Order

If you have questions about your order or shipping, please contact us at:

Email: legacyinspiresvisions@gmail.com
Business Name: [LIV] Legacy Inspires Visions LLC  

We are happy to help and will respond as soon as possible.

Thank you for shopping with us!